Integration with CallBase® CRM, Microsoft Dynamics CRM and many other standard CRM and ERP systems can be provided with built-in API's or customized installation from our Nortak CRM experts.
Perform advanced screen-pop for customer profiles from your current customer databank or CRM system.
By using the most dynamic call center tools and CRM integration you will stay light years ahead of your competition.
The CIC product from Interactive Intelligence offers immense flexibility and power.
Built-in CRM integrations already exist for:
MS Dynamics CRM
Additional integration and compatibility products include:
Polycom IP Phones
Cisco Call Manager